Policies related to Payments
All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’’
‘’Tobuz will not pass any debit/credit card details to third parties’’
‘’We take appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (https://www.tobuz.com) cannot guarantee the security of any information that is disclosed online’’
‘’We are not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’
“The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted”.
Information Collection and Use
We collect your personal data when you register for an account, when you use certain of our Services, and when you visit our Website. We may combine information (including personal data) about you that we have with information we obtain from business partners or other companies.
When you register with us, we ask for personal data (“Personal Data”) such as your name, email address and phone number. You will also be asked to provide a password, which you can use to access certain parts of the Websites and certain Services.
You warrant and represent that your Personal Data is accurate and complete, and that you will promptly update the information in order to keep it current.
We reserve the right to terminate your access to the Websites, Services and Software if we suspect that you have provided inaccurate Personal Data.
Please note that our User Terms & Conditions include an agreement by you to indemnify and hold us harmless from any losses that result from you providing inaccurate Personal Data.
We automatically receive and record information on our Websites’ server logs including your IP address, cookie information, software and hardware attributes, and the page you requested. Once you register with us and sign in to one of our Websites, you are no longer anonymous to us and your usage data will be connected to your account.
We use information (including anonymous and personal data) for the following general purposes: to personalise the content you see on our Websites or Apps, to fulfil your requests for Services, to improve our Software and Services, to contact you, to conduct research, and to provide anonymous reporting for internal and external clients.
We automatically collect certain aggregate information and analytical data (“Aggregate Information”) related to your usage of our Services and/or Websites. Aggregate Information is non-personally identifiable, including the time of your visit, the mobile phone network associated with your mobile phone or other device (“Device”), your Device’s operating system/platform, the Device type, your Device’s unique ID and the features of the Services, Websites you are accessing.
We may use geo-location technology in order to help us determine the territory in which you are using the Website, Services and to assist in establishing which aspects of our Services you are permitted to use. You are ultimately responsible for determining whether or not our Services are legal in your territory. The availability of our Services does not constitute an offer, solicitation and/or invitation to use those Services where they are not permitted.
Information Sharing and Disclosure
We do not rent, sell, or share information about you (including Personal Data) to or with other people or non-affiliated companies except to provide products or services you’ve requested, when we have your permission, or in the following circumstances:
We provide the information to trusted partners who work on our behalf or who have signed confidentiality agreements with us. These companies may use such information to help us communicate with you about offers from us and (with your permission) our marketing partners. However, these companies do not have any independent right to share this information.
We respond to subpoenas, court orders, legal process, or to any legitimate request by authorities with which we must comply. We may also share your Personal Data to establish, exercise or defend our legal rights and property and to protect and uphold the rights, property and/or safety of our users and third parties and/or defend against legal claims or otherwise where we are under a legal duty to do so.
We may share Personal Data in order to investigate, prevent, or take action against illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms & Conditions, or as otherwise required by law.
Certain features of our Services may only be available through the collection of data stored in your Device’s cache. We may use such data to track your use of our Services and to help us improve our products. We may also permit third-party service providers who have entered into confidentiality agreements with us to access such data to help us monitor the use of our Services for illegal activity.
We reserve the right to send you certain communications, such as service announcements and administrative messages and other communications relating to our Services, without offering you the opportunity to opt out of receiving them.
Confidentiality and Security
We limit access to information about you to employees who we believe reasonably need that information to provide Services to you or in order to do their jobs. We have physical, electronic, and procedural safeguards that comply with our legal obligations to protect information about you. Sending information via the Internet is not completely secure. We cannot guarantee the security of the Personal Data transmitted to our Websites. Any such transmission is at your own risk.
We urge you to keep your account password confidential and not to share it with anybody else, nor to allow anyone else access to your Device(s). If you suspect a third party has access to your password, change it immediately. If you suspect that your account has been accessed without your or our authority, this should be reported to our customer-support team firstname.lastname@example.org immediately.
We may from time to time use your password to access your account in order to carry out maintenance, debugging and/or testing, or for other internal purposes.
You have certain rights including the right to ask us not to process your Personal Data for marketing purposes; and
Our Websites may, from time to time, contain links to and from third-party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal Data to these websites.
For further information on your use of our products or services, see our Terms & Conditions.
– Payment for all services made on tobuz.com are upfront for sellers, buyers, brokers and franchises where applicable.
– Individuals or business who choose to make a payment for a paid service on tobuz.com agree to the terms and conditions of service where a refund is not applicable once the transaction has been approved by our payment gateway partners.
– Any dispute claim for any services can be made via our email@example.com and these will be dealt with a case to case basis by one resolution team.
– For recurring charges, if applicable, a user has the right to disable this option if or when available to stop recurring payments. If the user has previously agreed to recurring payments, he is solely responsible for the continuity of the service.
– If you have a fraud claim for unauthorized use of your credit card, please contact your bank or financial service provider.
– Refunds will be made only in case of any technical error with the subscribed package and the refund will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card. In no other scenario can a refund be claimed by the subscriber. If you request a refund, Tobuz International FZC will consider it based on our case by case policy provided if we deem it fair.
All payments are upfront, we do not provide any option for cancellation of products and/or services once you have purchased or subscribed the service. Once a product/service has been purchased by you, we cannot provide any refund, neither in full nor partial. We strongly suggest that you go through detailed description of our services and other relevant content on our website before you make any payment to subscribe and/or purchase any of our services or packages. You may use our free options, as and when available, to test our services/products, however we do not guarantee that those free options will be available at all times to everyone.
Upgrades: You can upgrade your listing/advertisement any time and you will be charged on pro-rata basis for any listing/ advertisement. No downgrade of products or services is allowed under any circumstances and no refund either fully or partially will be granted.
When you purchase and/or upgrade our products/service, we believe that you have read and agree to our cancellation and refund policy